Terms and Conditions


Thank you for your interest in Perfection Chocolates, all care is taken to deliver our product with the same care that we take in making it. We hope you decide to indulge, and enjoy our fine chocolates. In brief, our privacy, terms and conditions statement (below) surmises the following:

We use, and trust, Australia Post with our chocolate, and the items are posted within 24 hours of recpeipt of order.

For security we use Paypal.

Shipping costs are calculated in your shopping cart, and will be clearly visible.

All prices are in Australian Dollars (AUD).

Our Trading Address is 700 New South Head, Rose Bay NSW 2029, phone 02 9371 7357, email info@perfectionchocolates.com.au

Privacy, Terms and Conditions:

Privacy Policy

Perfection Chocolates is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Perfection Chocolates Web site and governs data collection and usage. By using the Perfection Chocolates website, you consent to the data practices described in this statement.

Collection of your Personal Information

Perfection Chocolates collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Perfection Chocolates also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Perfection Chocolates. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Perfection Chocolates for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Perfection Chocolates Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Perfection Chocolates public message boards, this information may be collected and used by others. Note: Perfection Chocolates does not read any of your private online communications.

Perfection Chocolates encourages you to review the privacy statements of Web sites you choose to link to from Perfection Chocolates so that you can understand how those Web sites collect, use and share your information. Perfection Chocolates is not responsible for the privacy statements or other content on Web sites outside of the Perfection Chocolates and Perfection Chocolates family of Web sites.

Use of your Personal Information

Perfection Chocolates collects and uses your personal information to operate the Perfection Chocolates Web site and deliver the services you have requested. Perfection Chocolates also uses your personally identifiable information to inform you of other products or services available from Perfection Chocolates and its affiliates. Perfection Chocolates may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Perfection Chocolates does not sell, rent or lease its customer lists to third parties. Perfection Chocolates may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Perfection Chocolates may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Perfection Chocolates, and they are required to maintain the confidentiality of your information.

Perfection Chocolates does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Perfection Chocolates keeps track of the Web sites and pages our customers visit within Perfection Chocolates, in order to determine what Perfection Chocolates services are the most popular. This data is used to deliver customized content and advertising within Perfection Chocolates to customers whose behavior indicates that they are interested in a particular subject area.

Perfection Chocolates Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Perfection Chocolates or the site; (b) protect and defend the rights or property of Perfection Chocolates; and, (c) act under exigent circumstances to protect the personal safety of users of Perfection Chocolates, or the public.

Use of Cookies

The Perfection Chocolates Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Perfection Chocolates pages, or register with Perfection Chocolates site or services, a cookie helps Perfection Chocolates to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Perfection Chocolates Web site, the information you previously provided can be retrieved, so you can easily use the Perfection Chocolates features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Perfection Chocolates services or Web sites you visit.

Security of your Personal Information

Perfection Chocolates secures your personal information from unauthorized access, use or disclosure. Perfection Chocolates secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Perfection Chocolates will occasionally update this Statement of Privacy to reflect company and customer feedback. Perfection Chocolates encourages you to periodically review this Statement to be informed of how Perfection Chocolates is protecting your information.

Contact Information

Perfection Chocolates welcomes your comments regarding this Statement of Privacy. If you believe that Perfection Chocolates has not adhered to this Statement, please contact Perfection Chocolates at
john@perfectionchcoolates.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.
 
Refund/returned goods policy.

No refunds are given, the product is to be returned and it will be replaced.

Changes in Orders

We cannot change orders once they have been placed, although if notified by the customer of an order error we will do our best to correct the order.

Errors of information provided o the site

Perfection Chocolates strives to present the most updated information and pricing of the products within the Site. We are not liable for any typographical errors, sudden price changes or any other change or increase in product prices whatsoever. Perfection Chocolates is not liable for any error or changes in packaging, description, label or illustration of any product advertised within the Site.

In the event a product is listed at an incorrect price due to an error in information received from our suppliers or due to a data entry (typographical error), Perfection Chocolates shall have the right to refuse or cancel any orders placed for product/s listed at the incorrect price. This will also apply to any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Perfection Chocolates shall within 7 days issue a credit to your credit card account in the amount of the incorrect price.

Reserved Rights

Perfection Chocolates reserves the right to alter without notice, our websites products, material, policies and conditions that govern the use of our website at any time. We encourage you to review the sites terms and conditions regularly for any updates or changes. By continuing to access or use our website shall be deemed your acceptance of any changes. 

 

700 New South Head Rd   ♦   Rose Bay  2029

Ph: 02 93717357  

Fax: 02 93716552   

info@perfectionchocolates.com.au